How do I accept Facebook Custom Audience TOS and proceed with the Audience creation on LeadsBridge?

Claudia Melis
Claudia Melis
  • Updated

If you’re experiencing an error while setting up a Facebook Custom Audience on your LeadsBridge account, it might be related to the Custom Audience Terms of Service (TOS), which need to be accepted on Facebook.

You can follow these steps:

  1. Go to your Facebook Ads Manager and select your Facebook Ad Account. Open the hamburger menu and go to the Audiences section. On the top of the screen, a blue bar will appear, asking you to accept the TOS for the Ad Account.
  2. As an alternative, you can also click on the Accept TOS link that shows up in the error message on LeadsBridge . This will send you to a new page where you can accept the TOS.

Please note that the TOS should be accepted for every Facebook Ads account separately.


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