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How to request access to TikTok Ad Account if you don't have Admin rights

Claudia Melis
Claudia Melis
  • Updated
An error says I am not an Admin of the Advertiser Account

Whenever this error occurs, it means that you have connected a user that has access to the Ad Account through the TikTok Business Centerand who itnot an Admin of the Ad Account.

How to request access to TikTok Ad Accounts?

To manage an ad account on behalf of someone else, or to work on an ad account owned by another business, you can request access to this ad account. Upon approval, you will be able to assign someone from your Business Center with permission to it.

To request access to an ad account:

  1. Go to Advertiser accounts, and click Add Advertiser Account.
  2. Select Request Access, and click Next.
  3. Paste in the Account ID and select the Access Permission you want to request - admin. You can also choose to send an email notification to the ad account owner asking for approval.
  4. After sending the request:
  5. If the ad account is created by a Business Center, please ask one of the ad account admins to accept the request in TikTok Ads Manager.
  6. If the ad account is created by an individual user and does not belong to any Business Center, please ask the ad account creator to accept the request in TikTok Ads Manager.

The request can be found in TikTok Ads Manager’s Notification under “Business Center”.

NOTE: if you are an Agency, check this article for more information.

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