Adobe Campaign requires the following information to allow API requests from their users: Client ID, Client Secret, API Key, JWT Token, and Tenant ID
To get each one of those, you should follow these steps:
1. Log in to the Adobe Developer Console (https://www.adobe.io/console)
2. Choose your IMS organization from the Organization drop-down
3. Select New integration
4. Then, select Access an API and click on Continue
5. Under the Marketing Cloud section, pick Adobe Campaign from the list of possible integrations, and click Continue
6. Select New Integration and click Continue
7. Enter the details needed to create the new integration, like Name, Description, and the Campaign service to use
8. Then, click on Create integration
9. Copy the generated API Key (Client ID) and Client Secret
10. To generate a JWT token follow these guidelines: https://developer.adobe.com/developer-console/docs/guides/authentication/JWT/
11. While the Tenant ID is the Adobe Experience Cloud Tenant ID. It is present as a subdomain of the customer’s Experience Cloud URL.
- For example, if the Experience Cloud URL is piedpiper.experiencecloud.adobe.com or piedpiper.marketing.adobe.com, the tenant ID would be piedpiper.
Adobe Campaign Common Questions
Does the integration support Adobe Campaign Segments?
With Adobe Campaign, we can support Profiles Entity while Segmentations can’t be retrieved due to API limitations.
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