A person who submits a Lead Ad form but is already subscribed to the list of your choice could create a disconnect between your number of collected leads and the number of your subscribers.
LeadsBridge syncs every single lead with your CRM/Autoresponder, but how leads that are already subscribed are handled depends on your CRM/Autoresponder and not LeadsBridge.
If your leads are not syncing or are not synced with your CRM/Autoresponder, you could be experiencing one of the scenarios.
There are some Autoresponders that simply don’t sync an already subscribed lead, while others, like Infusionsoft, let users receive your emails.
If some subscribers aren’t receiving your emails, please check your CRM/Autoresponder documentation to verify how the lists work and how they handle emails that are already on that list.
If you’d like to know which leads are not synced with your CRM/Autoresponder, please go to the “Bridges” section.
In that section, there’s the N. Leads column which shows the number of leads collected and leads in error, if any.
The first number is the total collected leads by Lead Ads. The second number (in red below) is the number of leads that had an error by the CRM/Autoresponder. Click on the number below, and you’ll see exactly which leads are not being synced.
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